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Keyword Analysis & Research: ivr


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Keyword CPC PCC Volume Score Length of keyword
ivr0.620.93251833

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Search Results related to ivr on Search Engine

  • Interactive voice response - Wikipedia

    wikipedia.org

    https://en.wikipedia.org/wiki/Interactive_voice_response

    WEBInteractive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...

    DA: 1 PA: 68 MOZ Rank: 14 Up or Down: Up

  • What Is IVR (Interactive Voice Response) & How Does It Work?

    forbes.com

    https://www.forbes.com/advisor/business/what-is-ivr/

    WEBJan 6, 2023 · Interactive voice response (IVR) is a technology that greets and acts on information it collects from callers. Learn how it can benefit your business.

    DA: 7 PA: 10 MOZ Rank: 19 Up or Down: Up

  • What is Interactive Voice Response or IVR? | RingCentral

    ringcentral.com

    https://www.ringcentral.com/contact-center/interactive-voice-response.html

    WEBWhat is IVR? Interactive voice response or IVR is an automated business phone system feature that interacts with callers and gathers information by giving them choices via a menu. It then performs actions based on the answers of the caller through the telephone keypad or their voice response.

    DA: 50 PA: 62 MOZ Rank: 56 Up or Down: Up

  • What Is Interactive Voice Response (IVR)? | IBM

    ibm.com

    https://www.ibm.com/topics/interactive-voice-response

    WEBInteractive voice response, or IVR, is an automated telephone system technology that enables callers to receive or provide information, or make requests using voice or menu inputs, without speaking to a live agent. IVR is powered by a pre-recorded messaging or text-to-speech technology with a dual-tone multi-frequency (DTMF) interface.

    DA: 65 PA: 50 MOZ Rank: 19 Up or Down: Up

  • What is IVR? - Interactive Voice Response Explained - AWS

    amazon.com

    https://aws.amazon.com/what-is/interactive-voice-response/

    WEBInteractive voice response (IVR) is an automated phone system that allows your customers to choose from voice menu options and interact using voice and number pads. When customers call an organization's customer service number, they hear a recorded voice asking them to choose from a series of options, like language or department.

    DA: 81 PA: 55 MOZ Rank: 5 Up or Down: Up

  • Interactive Voice Response (IVR): How It Works, Benefits & Best

    twilio.com

    https://www.twilio.com/en-us/blog/ivr-what-it-is-and-how-it-benefits-contact-center

    WEBNov 27, 2023 · What is IVR? IVR is the technology that allows call centers to route calls based on customers’ spoken responses or touch-tone input. These systems use automated menus to categorize and group inbound callers and connect them to self-service options or call center agents.

    DA: 91 PA: 25 MOZ Rank: 80 Up or Down: Up

  • What is interactive voice response (IVR)? A complete guide

    zendesk.com

    https://www.zendesk.com/blog/what-is-ivr/

    WEBMar 6, 2024 · What is IVR? Interactive voice response (IVR), or a phone tree, is an automated phone system tool that answers incoming calls and offers options for next steps via a menu. IVR is a tool used by call centers that enables support teams to provide better and more cost-effective phone support.

    DA: 69 PA: 3 MOZ Rank: 72 Up or Down: Up

  • What is interactive voice response (IVR)? How do you use it?

    ringcentral.com

    https://www.ringcentral.com/us/en/blog/interactive-voice-response/

    WEBMar 16, 2020 · The technical definition of interactive voice response (or IVR) is an automated phone system that interacts with callers through voice and/or touch-tone keypad selections. Basically, it’s a robot phone menu that helps customers get to the right department for their needs.

    DA: 79 PA: 77 MOZ Rank: 65 Up or Down: Up

  • A Complete Guide to Interactive Voice Response | Twilio

    twilio.com

    https://www.twilio.com/en-us/resource-center/complete-guide-to-interactive-voice-response

    WEBWhat is IVR? IVR, or Interactive Voice Response, is a self-serve technology that lets callers navigate through a phone system before talking to a human operator. We’ve all run into, “Press one for support, press two to speak to sales.”

    DA: 90 PA: 100 MOZ Rank: 75 Up or Down: Up

  • Interactive Voice Response: What Is IVR & Why It's Used - Nextiva

    nextiva.com

    https://www.nextiva.com/blog/interactive-voice-response-ivr.html

    WEBDec 2, 2023 · What Is IVR? An interactive voice response (IVR) is a phone system feature that helps callers navigate to their desired destination through preset menu options. By choosing the right option, callers get matched with the respective department, individual, or queue.

    DA: 72 PA: 55 MOZ Rank: 78 Up or Down: Up